Make A Payment

Make A Payment

Western Reserve Group offers you three convenient ways to make your Auto, Homeowners, Farm and Commercial policy payments: by mail, by phone, and online.

• To pay by mail - Mail your payment to:
  Western Reserve Group
  P.O. BOX 740754
  Cincinnati OH 45274-0754

• To pay by phone (24 hours/day, 7/days a week) - Call the Western Reserve Group Billing Information System at (800-362-0426), and follow the prompts.

• To pay online (24 hours/day, 7/days a week) - Click the button above to enter the Pay by Web site and make a payment online.

What You Need to Know Before Paying Your Bill by Phone or Online

• Policy/Account Number - You must use your account number to make a payment by phone. You may use your account or policy number to pay online. The numbers are located on your billing notice (see example).

• Canceled Policies and Accounts
  • Any payments that post on or after the cancellation date will not continue coverage.
  • If your policy or account is canceled, you cannot use the phone or online system to authorize a reinstatement payment. Instead, contact your local Western Reserve Group agent (your agent's name and phone number are included at the top of your billing notice).
    
    All requests for reinstatement are subject to company approval.

(Click on image to view larger)

• Acceptable Form of Payment - Western Reserve Group accepts MasterCard, Visa, Discover, American Express, ATM debit cards and ACH/electronic checks.

• Payment Cutoff Times - Phone and online payments authorized after 6p.m. ST will post to your policy or account the next business day.

• Returned Payments - Returned payments may result in the cancellation of your policy or account.

• For Payment Issues - Call WRG Billing at 800.362.0426 ext. 2448.