The Western Reserve Group is dedicated to the independent Agency distribution system of insurance. We believe an independent insurance agent can take a personal interest in the buyer of insurance, devote adequate time to determining insurance needs, and match those needs with the best insurance coverage available at a competitive price.
Our major focus is developing insurance products that provide superior coverage in the event of loss to home, automobile, farm, or business. Our goal is excellence in all areas of service whether it is risk underwriting, premium processing, or claims handling. We take great pride in fair and prompt claims settlement.
Our goals, purpose, and philosophy can be summed up in our mission statement.
Our mission is "to fulfill promises made to our policyholders by providing comprehensive insurance through partnerships with independent insurance agents, while providing an excellent customer experience backed by secure business practices and a strong capital position".